December 16, 2024
Driving repeat guests: Insights from our conversation with Deric Rosenbaum
As we head into 2025, the saying “flat is the new up” continues to hold true in the restaurant industry: guests are still dining out, but they’re stretching out the time between visits. Despite rising competition and constantly shifting consumer expectations, many are cautiously optimistic about the year ahead—but it remains a challenging environment for restaurant operators. Derek Rosenbaum, President and CTO of Groucho’s Deli, shared in a recent conversation, doubling down on driving repeat guest visits can help brands combat this ongoing challenge.
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