first-party delivery for the win

How to convert customers from third-party delivery to first-party

Posted Posted in Bikky HQ, Customer data, Restaurant Strategy, Restaurant Technology

I’ll be frank. If you’re looking for an easy answer, there isn’t one. Converting guests from third-party delivery requires some risk and digital-marketing know-how. The reward? Better profits and more customer data. At the end of the day, aren’t those the main objectives when it comes to restaurant marketing? Regardless, the key is to never […]

5 lessons in how the best brands use customer data

Posted Posted in Customer data, Customer Engagement, Engagement Strategy, Restaurant Strategy

Getting metaphysical up in here 🧘‍♂️ My biggest lesson from building Bikky is that time is preciously finite and fleeting. Every choice has an opportunity cost. Time spent reading emails on a Saturday morning means no making pancakes for family breakfast (my one redeeming dish when it comes to cooking). I try to filter most […]

the biggest food delivery services are taking over city streets around the world

Case Study: The Three Biggest Food Delivery Services and What They Mean for You

Posted Posted in Customer Engagement, In-Store Operations, What Bikky Does

A closer look at GrubHub, DoorDash, and UberEats for restaurant owners.   Chances are, if you own a restaurant, the on-demand economy has been changing your business in more ways than one. As long as consumers keep demanding more convenient order and delivery, restaurants will be the one footing the bill. We want to present […]