Amazon Go - on the inside

Amazon and the future of food retail

Posted Posted in Bikky HQ, In-Store Operations, Restaurant Strategy, Restaurant Technology

A funny thing happened a couple of months back. On June 11th, Amazon shut down its restaurant delivery business. Here in NYC though, the company opened its latest cashier-less Amazon Go store right next door to my office. On the same day they pivoted out of a corner of e-commerce, they continued their march on brick-and-mortar. This sent my mind […]

the biggest food delivery services are taking over city streets around the world

Case Study: The Three Biggest Food Delivery Services and What They Mean for You

Posted Posted in Customer Engagement, In-Store Operations, What Bikky Does

A closer look at GrubHub, DoorDash, and UberEats for restaurant owners.   Chances are, if you own a restaurant, the on-demand economy has been changing your business in more ways than one. As long as consumers keep demanding more convenient order and delivery, restaurants will be the one footing the bill. We want to present […]

To Chop or Not to Chop: A Nuanced Look at Understanding Your Customers

Posted Posted in In-Store Operations

Most people assume (rightfully) that us New Yorkers are highly opinionated. Still, there are some things on which we unanimously agree. The subway is the fastest way around town, and the Yankees are the preeminent American sports franchise (don’t @ me). A recent tremor in our culinary landscape though threatens to disrupt our peaceful existence: […]