You’re Most Likely Tipping More than a Millionaire—Here’s Why

Posted Posted in Industry News, SMS-Based Engagement, What Bikky Does

In the past, we’ve written a lot about the relationships between restaurants and their customers, customers and delivery platforms, and delivery platforms and restaurants. But one relationship in the game that we’ve yet to address is that between delivery drivers and the customers they deliver to. Namely, the issue of tip. This week, we set […]

Order Delivery Disruption: The Future of Food Delivery and How To Regain Control Over Your Restaurant

Posted Posted in Brand Management, Customer Engagement, Engagement Strategy, Industry News, SMS-Based Engagement

News flash: delivery is big. It’s revolutionized a number of industry verticals —electronics, clothing and fashion, groceries, and even razors. And there’s no choice but for it to continue on a long growth trajectory, with so many people choosing to order from their couch instead of going to the store. The restaurant industry is no […]

Case Study: The Three Biggest Food Delivery Services and What They Mean for You

Posted Posted in Customer Engagement, In-Store Operations, What Bikky Does

A closer look at GrubHub, DoorDash, and UberEats for restaurant owners.   Chances are, if you own a restaurant, the on-demand economy has been changing your business in more ways than one. As long as consumers keep demanding more convenient order and delivery, restaurants will be the one footing the bill. We want to present […]