3 lessons from a month studying sweetgreen’s customer engagement strategy

Posted Posted in Customer Engagement, Engagement Strategy, Industry News

sweetgreen usually comes up in most of our conversations with fast casual operators. How do they do it? What’s their secret? How do we replicate it? Unfortunately, there’s no magic bullet to unlocking brand loyalty that drives >50% digital ordering. Still, I knew I needed to pinpoint some of the ingredients in their recipe of […]